Shipping policy

Processing Time All orders are processed within 1–3 business days. Orders placed on weekends or holidays will be processed the next business day.

Shipping & Delivery We offer free standard shipping on all orders to all 50 US states. Estimated delivery is 6–10 business days after your order ships.

Tracking Once your order has shipped, you'll receive a confirmation email with your tracking number. Please allow 24–48 hours for tracking information to update.

Delays While we do our best to meet estimated delivery times, delays may occasionally occur due to carrier volume, weather, or other circumstances outside our control. We appreciate your patience.

Lost or Missing Packages If your tracking shows delivered but you haven't received your package, please check with neighbors and your local carrier first. If the issue persists, contact us within 7 days of the delivery date.

Contact Us For any shipping questions or concerns, reach out to us at support@softritual-co.com. We typically respond within 1–2 business days.